However, if a flight is full, and you choose to utilize this option at the gate, this may cause other travelers to be bumped to another flight. Since this option does not require any payment, this is a great option for those who may be on a restricted budget, or for flights where the cost is prohibitive. There will be no cost to you when utilizing the customer of size policy at the gate, but there are reasons to not choose this option. The other option to utilize the Southwest Customer of Size Policy is to simply ask the agent at the gate or when checking luggage to utilize the program. (All that info is farther down in this post.) How to get an extra seat with Southwest Customer of Size Policy Option 2: Gate Agent This does require you to purchase an extra ticket upfront, but you will request a refund, after travel, for this extra ticket. To do this, you simply purchase travel for 2 adults, and when filling in the traveler information, on the second seat, you would put your first and last name but put XS (for extra seat) as the middle name. This is the preferred method as it guarantees the seat will be available for you. The first way to utilize Southwest’s Customer of Size policy is by booking an extra ticket when you purchase your travel. Using the Southwest Customer Of Size Policy Option 1: Buying An Extra Seat (And Being Refunded) With that said, there are two ways you can utilize the Southwest Customer of Size Policy to obtain your extra seat (or two extra seats if needed). They are very small, skinny children and have plenty of room, even if I lift the armrest and use some of their seat. My kids do not care if I have my big hip pushing into their space. For instance, when I fly with my kids, I do not utilize the customer of size policy. Southwest (and most airlines) state that the lowered armrest is the border of the seat, and if you cross over it, or under it, then you may want to utilize the Customer of Size Policy.īut this seems very general. While there is no exact weight or size limit, a customer of size is someone that needs more than one seat on the airline. Who Is A Customer of Size On Southwest Airlines?įirst off, you are probably wondering what is considered a customer of size on Southwest or any airline. Where Can I Find the Southwest Customer of Size Policy? How Does Boarding Work as A Customer of Size On SouthwestĪre the Gate Agents Discreet About My Need of An Extra Seat?Ĭan I Use The Southwest Customer of Size Policy When Flying With My Child?Ĭan I Be Denied The Customer of Size Policy If I Need a Seatbelt Extension, Do I Need A Second Seat? Getting a Refund For Your Extra Seat From Southwest: Customer of Size Policy.Customer of Size Seating Tip – Under Seat Storage.Customer Of Size – Best Southwest Seats.Southwest Seating Tips for Customers of Size.Southwest’s Customers of Size Get Pre-Boarding.
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